Patient Information

Patient Information

Patient Information

To ensure your short stay at National Day Surgery – Sydney Pty Ltd is seamless we have provided relevant information for your visit.

Please be advised that you may be given more specific information relative to your procedure by your surgeon. If you are in doubt about any information provided please either contact your surgeon or the staff at National Day Surgery – Sydney Pty Ltd who will be able to direct you appropriately.

 

What to expect during your stay at NDSS

Prior to Admission

The date of your admission is arranged through your doctor. You will need to ring the Day Surgery after 1pm and before 4pm on the working day prior to your surgery for your admission time. Your operation will be approximately 1 to 1 1/2 hours later (please note that due to the unpredictable length of surgery there may be some delays). You should arrange to have someone drive you to National Day Surgery – Sydney.

It is vital you have a responsible adult accompany you home and stay with you for 24 hours following the surgery. Please be advised that cancellation of your procedure may result if you do not have these arrangements in place. It is also recommended that you stay within one hour’s journey of a hospital with an Accident and Emergency department. If either is not possible, please discuss alternatives with your surgeon and notify nursing staff of your arrangements. You must not drive a vehicle, operate machinery or sign important documents for 24 hours after an anaesthetic.

If you do not have transport or a carer, you can contact SmartCare (at www.smartcare.com.au or 1300 663 434) to arrange one.


Fasting

Your doctor has left fasting instructions with the staff at National Day Surgery – Sydney and this information will be provided to you when you call between 1pm and 4pm on the working day before surgery. DO NOT eat or drink anything after this time. Check with your specialist and GP whether you should take your normal prescribed medications on the morning of the procedure with a sip of water or if you should bring them with you to the day surgery. If you wish to brush your teeth, DO NOT swallow any water. DO NOT chew gum on the day of your surgery.

The Day of Admission

  • Bring your Medicare card, Health Insurance membership card, Repatriation/Veteran Affairs card, Pension card/Health Care card, Pharmaceutical Entitlement Card and concession cards
  • Bring a list of all medication you take regularly
  • Bring any current x-rays (if applicable)
  • Bring any Advance Care Direction and/or treatment limiting orders if applicable
  • Wear loose comfortable clothing with an open neck or button up top  
  • DO NOT bring large sums of money (apart from any payment required on admission), jewellery or other valuables as we cannot accept responsibility for their security
  • DO NOT wear high heels, makeup or nail polish. 
  • Please shower on the day of admission before coming to the day surgery.


Parking

A 5 minute drop off zone is available in Derby Street at the front of National Day Surgery – Sydney and a “pay and display” council car park is located directly opposite. The vehicle entry to the pay and display car park is on Derby St. Pedestrian entry/egress is on the opposite side of the car park off post-office lane. This car park has a 3 hour limit.


After Surgery

Your carer will be informed of your discharge time 1/2hr to 1hr before you will need to be picked up. Your carer will need to be available to pick you up, and will need to come up to the day surgery. Prior to leaving you and your carer will be given post discharge instructions. Please ensure you follow all instructions, only take medications as prescribed and DO NOT drink alcohol. If you have any questions please contact National Day Surgery – Sydney staff so we may assist you.

We look forward to caring for you during your short stay.


 

Payment

You are advised to inform your health fund of your procedure and they will make you aware of any financial obligations you may have. It is required that all payments be made on admission. If you are covered by private health insurance, DVA, Third Party or WorkCover your accounts will be forwarded directly to them. However payment will be required for self insured patients, any excess payable under your private health insurance fund, or when approval has not been confirmed by your insurer.

National Day Surgery – Sydney provides for your convenience electronic payment options through Mastercard, Visa, American Express, and EFTPOS. Bank cheques and money orders will also be accepted. Personal cheques will not be accepted.

Please note that you will also receive an account direct from the doctors involved in your treatment (surgeon, anaesthetist and assistant) and will also need to pay for any prescriptions provided by a pharmacist.

Payment

You are advised to inform your health fund of your procedure and they will make you aware of any financial obligations you may have. It is required that all payments be made on admission. If you are covered by private health insurance, DVA, Third Party or WorkCover your accounts will be forwarded directly to them. However payment will be required for self insured patients, any excess payable under your private health insurance fund, or when approval has not been confirmed by your insurer.

National Day Surgery – Sydney provides for your convenience electronic payment options through Mastercard, Visa, American Express, and EFTPOS. Bank cheques and money orders will also be accepted. Personal cheques will not be accepted.

Please note that you will also receive an account direct from the doctors involved in your treatment (surgeon, anaesthetist and assistant) and will also need to pay for any prescriptions provided by a pharmacist.

Contact us

Sydney Day Surgery
Level 1
1-5 Derby Street
Kogarah
NSW 2217
P (02) 8566 0111